you might want to know?
RETURNS
I have a 14 day money back guarantee if for any reason you want to return or exchange your print just let me know. You don’t need a reason. I’m happy to exchange for another print or refund your money in full as long as the print is not damaged excluding transit damage.
WHERE CAN I SEE YOUR WORK
I don’t have a studio you can visit but I do have stockists all over New Zealand. If you email me what area you are in I can put you onto a local stockist of my work.
SHIPPING
Shipping is free on all orders within New Zealand. Postage for International orders will be shown at checkout.
Prints are dispatched within 1-2 business days. Expected delivery times are estimates and may take longer for rural areas. Prints are sent via Fastways courier where they are tracked and traced.
Please allow 5-7 days before shipping A1 and A0 prints. If you have a special deadline let me know and I will do my best to help you out.
PACKAGING
A3 and A2 prints are packaged with a rigid backing board and sealed in a cellophane bag and shipped flat.
All A1 and A0 prints are carefully rolled and packaged in a rigid mailing tube. To flatten rolled prints for framing simply roll firmly but carefully in the opposite direction to relax the paper. I usually leave a few weights on the corners overnight. A good framer will do this for you before framing.